Singapore Airlines Customer Service Center in Los Angeles

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When flying with Singapore Airlines from Los Angeles, having reliable access to their customer service center ensures smooth travel, from resolving booking issues and baggage concerns to managing KrisFlyer account needs. The Singapore Airlines customer service team in Los Angeles offers both a 24-hour reservation hotline and an on-site airport office near LAX for in-person support.


Contact Details & Locations

1. City Reservation/Customer Service Center

  • Phone (Reservations & KrisFlyer): +1 833‑727‑0118 (toll-free in the US; 24 hours) 

  • Fax: +1 310 615 0373 

2. LAX Airport Office (Tom Bradley International Terminal)

  • Address: 380 World Way, Suite 3336B, Los Angeles, CA 90045 

  • Phone: +1 310 647‑6144 / 6145 (6 am–6 pm daily) 

  • Note: This office only provides operational and administrative support, not ticketing or reservations 

3. Lost & Found / Baggage Services

  • Phone: +1 866‑767‑2247 ext 2 (24 hours for baggage inquiries) 

  • Email: baggageservice@hallmark‑aviation.com or 

  • Address: Central Baggage Services, 380 World Way, Los Angeles, CA 90045 


Services Provided

By contacting the reservation line or visiting the city office, you can access:

  • Booking and changes to flight reservations

  • KrisFlyer membership help and redemptions

  • Seat upgrades and special meal choices

  • Travel document and visa assistance

  • Group and corporate travel bookings

  • Filing or tracking baggage claims (via baggage office) 

Note: The airport office does not handle ticket sales or reservations—these can only be completed via phone or the city office 


Operating Hours at a Glance

Service Office Hours
Reservation Hotline 24 hours daily
City Office (email/fax) 24 hours (online support)
Airport Office (LAX) 6 am–6 pm daily
Baggage Services 24 hours daily (via hotline/email)

 


Tips for Reaching Customer Support

  • Call the reservation hotline (+1 833‑727‑0118) any time for booking help.

  • Expect delays during peak travel periods; for urgent needs, visiting the LAX airport office may yield faster help.

  • If you’re dealing with lost baggage, contact the baggage office directly (+1 866‑767‑2247 ext 2) or email.

  • Emailing (us_reservations@...) may result in a callback if lines are busy.

  • KrisFlyer and corporate travel issues can also be resolved via the hotline or the city office.


Conclusion

Singapore Airlines offers robust customer service support in Los Angeles:

  • A 24/7 reservation line for booking and KrisFlyer queries

  • A staffed airport office at LAX for operational assistance

  • A dedicated baggage service team for lost or delayed luggage

Whether via phone, email, or in-person at LAX, you’re fully supported for any travel needs. Keep their contact info handy to ensure a seamless journey with Singapore Airlines.

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