Automotive BDC: Transforming Dealership Engagement with AI-Powered Efficiency
An Automotive bdc is the central hub at a dealership responsible for managing customer inquiries, nurturing leads, and setting appointments for both sales and service. Traditionally staffed by humans, these teams handle inbound calls, texts, emails, and chats—but face limitations such as slow response times, staffing challenges, and fragmented follow‑up workflows. BDC.ai introduces a new...
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