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Automotive BDC: The Engine of Dealership Success
An Automotive BDC serves as the heartbeat of a dealership’s lead-follow-up and appointment funnel. It’s a specialized team or system that manages inbound inquiries—via calls, emails, texts, and chats—and conducts proactive outbound outreach. By coordinating lead capture, qualification, appointments, and nurturing, the Automotive BDC bridges online interest and...
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