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From Call Centres to KPO: Surprising BFSI BPO Trends Reshaping Global Markets
Market Overview The global BFSI BPO services market is rapidly expanding. Valued at USD 124.86 billion in 2024, it’s projected to reach USD 230.08 billion by 2033, growing at a robust CAGR of 6.68%. Key drivers include stringent regulations, accelerated digital transformation, fintech partnerships, cybersecurity demands, AI automation, and the need for elevated customer experience. Study...
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