WE’LL TAKE CARE OF YOU

From your initial enquiry, to the delivery of your vehicle – we’ll be on-hand every step of the way Our relationship with customers does not end with the delivery of a vehicle. Throughout ownership, our team will keep in touch to ensure you and your vehicle continue to be looked after.

Your vehicle is as important to us as it is to you, so we’ve partnered with Approved Service Centres around the world to ensure your vehicle will be cared for - wherever you are. Expert technicians at Approved Service Centres will use only the very latest diagnostic equipment and tools to conduct vehicle health checks and maintenance. Our Aftersales Team will also continue to be on-hand should you need any support.

EXPLORE THE DIPLOMATIC PROGRAMME

Global Specifications

As the Global Diplomatic Sales Partner for Range Rover, we are able to configure and supply vehicles for any market.

Global Customer Service Support

Our partners around the world will ensure that your vehicle is always kept in top condition.

In-Territory Retailer Health Check

Upon vehicle arrival at destination and in liaison with our appointed in-country partner, clients will have the option to have a cost-free second vehicle health check to ensure your vehicle is in perfect condition.

Pre-Delivery Inspection (PDI)

Our manufacturer-trained technicians will always carry out a Pre-Delivery Inspection (PDI) prior to dispatch. This is essential to validate the warranty cover for your vehicle.

Warranty

Every Land Rover vehicle comes with a three-year manufacturer’s warranty as standard. Should any part of the vehicle require repair or replacement as a result of a manufacturing defect, the part will be repaired or replaced completely free of charge by any Jaguar Land Rover Authorised Repairer, regardless of any change of vehicle ownership during the period of cover.

For full details of the warranty, contact your nearest retailer.

Warranty Exclusions

• Normal wear and tear
• Failure to properly maintain the vehicle in accordance with Land Rover's maintenance schedules and service instructions
• Refilling or topping-up with incorrect fuel, e.g. petrol used instead of diesel
• Failure to use Land Rover specified parts or fluids (or parts of equivalent quality)
• Damage resulting from neglect, accident, or improper use
• Unauthorised modifications of the vehicle or parts (modifications outside of Land Rover specifications)

Other exclusions

Your vehicle warranty isn’t liable for inconvenience, loss of transport, lost time or any other incidental or consequential damage that you, or anyone else, might incur as a result of a defect that is covered.

Extended warranty can only be purchased whilst your vehicle is covered under its original warranty.

IN-COUNTRY RETAILER HEALTH CHECK

When shipping vehicles, there are occasions when vehicle enhancements are made available during transit. For this reason, and to guarantee optimum vehicle performance, a Land Rover Authorised Repairer will carry out a comprehensive vehicle health check at your vehicle’s final destination. Any required work can either be completed whilst your vehicle is at its agreed final destination, or scheduled for a later date at your convenience.