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Bdc Ai1 @bdcai adicionou um novo artigo in Science & Tech
2025-08-13 05:41:40 ·

Automotive BDC: The Engine of Dealership Success

An Automotive BDC serves as the heartbeat of a dealership’s lead-follow-up and appointment funnel. It’s a specialized team or system that manages inbound inquiries—via calls, emails, texts, and chats—and conducts proactive outbound outreach. By coordinating lead capture, qualification, appointments, and nurturing, the Automotive BDC bridges online interest and...

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Bdc Ai1 @bdcai adicionou um novo artigo in Science & Tech
2025-09-30 11:13:09 ·

Service BDC: Reinventing Dealership Service with AI Intelligence

In a modern car dealership, the service department is more than just a profit center — it’s the engine of customer retention, recurring revenue, and brand loyalty. But too often, service leads, calls, recall notifications, maintenance requests, and follow‑ups are handled in a reactive, fragmented way. A well‑designed Service BDC (Business Development Center focused on service)...

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Bdc Ai1 @bdcai adicionou um novo artigo in Science & Tech
2025-09-02 05:56:35 ·

Service BDC: Revolutionizing Dealership Service Operations

In the competitive landscape of automotive retail, dealerships are increasingly recognizing the pivotal role of a Service Business Development Center (Service BDC) in enhancing customer satisfaction, streamlining operations, and driving revenue growth. A Service BDC is a specialized department within a dealership that focuses on managing service-related customer interactions, including...

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Bdc Ai1 @bdcai adicionou um novo artigo in Science & Tech
2025-09-13 11:45:22 ·

What Is a Service Service Business Development Center?

A Service Business Development Center (Service BDC) is the arm of a dealership focused on service‑department demand: scheduling, follow‑ups, retention, recalls, maintenance, parts, and ensuring the service bays stay busy. It’s more than just taking service appointments—it’s about proactive customer engagement, nurturing existing service customers, reducing friction, improving...

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